The customer is, The Director of Nutrition at a Hospital who reached out to us about automating refrigeration temperature monitoring in their cafeteria to ensure compliance with regulatory record-keeping requirements after being fined by The Joint Commission for record-keeping violations. They initially staffed 2 fulltime nurses at a cost of $65 per hour each to manually record temperatures in over 100 refrigeration units, 6 times per day. Each reading took at least 1 minute to record, which over the course of an average month means the nurses spent a combined total of around 300 hours taking 18,000 temperature readings. Not only did the nurses struggle to keep up with maintaining accurate temperature logs as required, but the hospital was spending about $233,000 every year in labor costs every year.

We deployed our Thingstel automated commercial refrigeration temperature and humidity monitoring solution at the hospital, to instantly log temperature and humidity data around the clock. Our solution is scalable to meet the growing needs of any size healthcare facility, so as their department grows, we can add additional sensors within minutes to ensure their monitoring needs are covered. Unlike WiFi-based devices, our devices offer unparalleled coverage range, enabling us to install sensors directly into the refrigeration units. Sensor data is transmitted in real-time to our easy-to-use web and mobile application, enabling the staff to effortlessly monitor their refrigeration system at any time, from anywhere. Notifications were set to instantly alert designated employees via SMS text message and email if temperatures fall out of the predetermined range so that they can take action before costly spoilage can occur. If an alert is sent, the employees can use the Corrective Action feature via the mobile application to immediately document the necessary course of action required to resolve the temperature excursion. Additionally, compliance reports were scheduled to ensure the hospital can prove compliance to The Joint Commission and other regulating agencies upon demand. Our solution also offers the highest standards of HIPAA-compliant data protection, ensuring end-to-end, embedded AES 128-bit encryption.